Talk:Cigna/Archives/2013

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Bias and Redundancy

The following is repeated in two sections

Quality of care: Consumer Affairs currently has user reviews for Cigna as the worst possible score: 1 out of 5 stars; or "poor" in customer satisfaction. [8]

Controversy: According to Consumer Affairs, Cigna currently has the lowest possible rating (1-star/poor) for customer satisfaction.[16]

While looking for information on Cigna, this stood out, but when I went to the Consumer Affairs site, I found the highest rating of insurance companies was 1.5/5. The CA site has 0 positive reviews for insurance companies so its not an unbiased rating. Mikeburns (talk) 19:38, 22 February 2013 (UTC)