User:BINK Robin/Draft:Amdocs

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Amdocs Limited
Company typePublic company
IndustrySoftware
PredecessorAurec Information & Directory Systems
Founded1982; 42 years ago (1982) in Israel[1]
Founders
Headquarters
Key people
  • Shuky Sheffer (CEO)
  • Tamar Rapaport-Dagim (CFO & COO)
RevenueIncrease US$4.89 billion (2023)[2]: 1 
Increase US$698 million (2023)[2]: 14 
Decrease US$543 million (2023)[2]: 4 
Total assetsDecrease US$6.39 billion (2022)
Total equityDecrease US$3.52 billion (2022)
Number of employees
30,288 (2022)
Websiteamdocs.com
Footnotes / references
Financials as of September 30, 2022.[3]

Amdocs (Hebrew: אמדוקס) is a multinational corporation that was founded in Israel and currently headquartered in Chesterfield, Missouri, with support and development centers located worldwide. The company specializes in software and services for communications, media and financial services providers and digital enterprises.

Overview[edit]

Amdocs provides software and services for communications and media service providers.[4] The company operates in 85 countries,[5]​​ with its headquarters in St. Louis, Missouri,[6] and has approximately 30,000 employees globally as of 2022.[7] Shuky Sheffer is the chief executive officer (CEO) and president.[8] Amdocs has been traded on the Nasdaq global select market since December 2013.[9]

Leadership[edit]

In 1982, Boaz Dotan became Amdocs' first President and CEO.[10] He was replaced by Avi Naor in 1995. Dov Baharav succeeded Naor in 2002,[11] and Eli Gelman held the role starting in November 2010.[12] Shuky Sheffer replaced Gelman as Amdocs' President and CEO in October 2018.[8]

History[edit]

Early years and IPO[edit]

Amdocs was founded in 1982 in Israel as an offshoot of the Israeli phone directory company Golden Pages, which was owned by the Aurec Group headed by Morris Kahn.[13] Together with others at Golden Pages, Kahn developed a billing software program for phone directory companies and with Boaz Dotan established a company called Aurec Information & Directory Systems to market this product.[10]

In 1985, Southwestern Bell Corporation acquired a 50 percent ownership share of Aurec Information & Directory Systems, and its name was changed to Amdocs. Within two years, the Aurec Group sold off all its holdings in Amdocs for almost US$1 billion.[10] Between 1990 and 1995, Amdocs took its initial diversification steps, expanding first into the wireline telephony market and then the mobile space.[14] In June 1998, Amdocs held an initial public offering on the New York Stock Exchange.[10]

Expansion[edit]

Following its IPO, Amdocs expanded by acquiring additional billing and customer relationship management companies and building its application creation capabilities.[15] In 1999, the company moved into managed services when it acquired International Telecommunication Data System Corporation.[16] Companies acquired in the early 2000s include DST Innovis,[17] Cramer Systems,[18] and Sigvalue.[19]

Amdocs continued to expand via mergers and acquisitions in the 2010s, purchasing firms such as Bridgewater Systems in 2011,[20] the business support system portion of Comverse Technology when Comverse dissolved in 2015,[21] and content monetization, processing and distribution software company Vubiquity in 2018.[22] Amdocs acquired Openet, a provider of 5G charging, policy and cloud technologies, in 2020.[23] Amdocs further expanded into cloud computing in 2021 with the acquisitions of Sourced, a Canadian company specializing in cloud transitioning.[24].

Amdocs launched a generative AI framework in 2023 called amAIz, designed for telecommunications service providers[25] and built using Nvidia's AI foundry service, which runs on Microsoft Azure.[26] That year, Amdocs was named Light Reading's wireless technology vendor of the year,[27] and was listed on Bloomberg's gender-equality index.​​[28]

Controversy[edit]

In early 2000, federal agencies conducted a counterintelligence investigation to determine if Amdocs was being used by Israel to eavesdrop on U.S. government communications. The investigation found no evidence of such activity.[29]

However, subsequent reports and allegations have suggested a more nuanced situation. Notably, concerns were raised about the security of sensitive U.S. communication systems and the possibility of unauthorized access or espionage. For instance, allegations of systemic communication security breaches at U.S. government agencies, including law enforcement, pointed towards potential exploitation of Amdocs' extensive access to U.S. call data. Although direct evidence linking Amdocs to espionage activities was not established, the complexity of these allegations indicates that Amdocs' products may have been used by individuals for malicious purposes.[30]


According to the Spy Cables (a series of leaked documents from global intelligence agencies), in 2009 the South African State Security Agency suspected Amdocs was being used by Mossad to spy on South African citizens by tapping mobile phones to gather information.[31]

See also[edit]

References[edit]

  1. ^ "Amdocs Website". Amdocs.com. Retrieved 26 January 2013.
  2. ^ a b c "Fourth Quarter Results for Fiscal 2023". Amdocs. 7 November 2023. Retrieved 8 November 2023.
  3. ^ "Amdocs Limited Fiscal 2022 Annual Report (Form 20-F)". U.S. Securities and Exchange Commission. 13 December 2022.
  4. ^ Brown, Lisa (13 September 2017). "Amdocs buys land for new office campus in Israel". St. Louis Post-Dispatch. Retrieved 20 October 2023.
  5. ^ Reich, Dror (31 January 2018). "Amdocs to Acquire Premium Content Provider Vubiquity for $224 Million". Calcalistech. Retrieved 20 October 2023.
  6. ^ "2022 Annual Report". Amdocs. 30 September 2022. Retrieved 8 November 2023.
  7. ^ "Form 20-F". Amdocs. 13 December 2022. Retrieved 20 October 2023.
  8. ^ a b Feldt, Brian (1 August 2018). "Amdocs names new CEO as it reaches $1 billion quarterly revenue mark for first time in company history". St. Louis Post-Dispatch. Retrieved 20 October 2023.
  9. ^ "Amdocs to Transfer Stock Exchange Listing to The NASDAQ Stock Market". Amdocs. 5 December 2013. Retrieved 24 October 2023.
  10. ^ a b c d Georgi, Anat; Grimland, Guy (9 May 2011). "Confessions of a 'start-up junkie'". Haaretz. Retrieved 26 January 2022.
  11. ^ Yom Tov, Shirley (13 March 2002). "Avi Naor steps down as Amdocs CEO, CFO Dov Baharav takes over". The Marker. Retrieved 20 October 2023.
  12. ^ Baumer, Lilach (8 January 2018). "Amdocs CEO Eli Gelman to Step Down Effective October 2018". Calcalist. Retrieved 29 April 2020.
  13. ^ "#937 Morris Kahn". Forbes.com. 12 February 2010. Archived from the original on 18 January 2013. Retrieved 26 January 2013.
  14. ^ "Amdocs Ltd.". International Directory of Company Histories, Vol. 47. St. James Press. 2002.
  15. ^ Le Meistre, Ray; Baumgartner, Jeff (5 February 2013). "Amdocs Ain't What It Used to Be". Light Reading. Retrieved 23 October 2023.
  16. ^ "Amdocs plans acquisition to increase billing business". Bloomberg News. 8 September 1999. Retrieved 20 October 2023.
  17. ^ "DST Innovis sells for $238 million". Biz Journals. 5 July 2005. Retrieved 29 April 2020.
  18. ^ Willing, Nicole (19 July 2006). "Amdocs Snaps Up Cramer". Light Reading. Retrieved 29 April 2020.
  19. ^ "Amdocs to buy Israel's SigValue for $85 mln-report". Reuters. 21 January 2007. Retrieved 29 April 2020.
  20. ^ Feldman, Amy (21 March 2019). "Dirty Work For Robots: How Two Young Immigrant Entrepreneurs Created Oven-Sized Roombas To Chase A $5B Opportunity". Forbes. Retrieved 2 July 2020.
  21. ^ Bicheno, Scott (30 April 2015). "Amdocs acquires Comverse BSS business for $272m". Telecoms. Retrieved 28 April 2020.
  22. ^ Reim, Garrett (31 January 2018). "Vubiquity to Be Acquired for $224 Million by Amdocs". LA Business Journal. Retrieved 30 June 2020.
  23. ^ "Amdocs to Acquire Openet to Accelerate the Pace of Taking the Communications Industry to the Cloud and Help Service Providers Differentiate in the 5G Era". 23 July 2020.
  24. ^ Goovaerts, Diana (13 May 2021). "Amdocs scoops up Sourced for $75M to boost cloud migrations". Fierce Telecom. Retrieved 22 November 2023.
  25. ^ Morris, Anne (5 June 2023). "Amdocs tempts telcos with generative AI support". Light Reading. Retrieved 23 October 2023.
  26. ^ Sbeglia Nin, Catherine (16 November 2023). "Amdocs will use the Nvidia AI foundry service to build custom large language models for telcos". RCR Wireless News. Retrieved 1 December 2023.
  27. ^ Harvey, Phil; Landriau, Pierre (25 September 2023). "Light Reading's Leading Lights 2023: The Winners". Light Reading. Retrieved 23 October 2023.
  28. ^ "Companies Take Action on Diversity and Inclusion in Bloomberg's 2023 Gender-Equality Index". Bloomberg News. 31 January 2023. Retrieved 23 October 2023.
  29. ^ Johnston, David (6 May 2000). "Israeli Spy Inquiry Finds Nothing, Officials Say". The New York Times. Retrieved 5 October 2017.
  30. ^ "Flashback: Vast Israeli Spy Network Dismantled in US – Le Monde". Israel Palestine News. 21 July 2022. Retrieved 31 December 2023.
  31. ^ "Spy Cables: Were Israeli spies tapping SA cellphones?". News24. Retrieved 14 February 2023.

External links[edit]