European Union international calls regulations

Regulation 2018/1971

European Union regulation
Text with EEA relevance
Title	Regulation (EU) 2018/1971 of the European Parliament and of the Council of 11 December 2018 establishing the Body of European Regulators for Electronic Communications (BEREC) and the Agency for Support for BEREC (BEREC Office), amending Regulation (EU) 2015/2120 and repealing Regulation (EC) No 1211/2009
Made by	European Parliament & Council
Journal reference	[1]
Other legislation
Amends	2015/2120
Current legislation

Not to be confused with European Union roaming regulations.

Regulation 2018/1971 sets the maximum price caps for intra-EU international communications made from subscribers' home network countries. Regulation is in force since 15 May 2019.

Territorial extent

Countries where regulation applies (both in blue and green)

Regulation applies to 30 EEA member countries (All 27 EU member countries as well as 3 EFTA member countries - Iceland, Liechtenstein and Norway).

• Austria
• Belgium
• Bulgaria
• Croatia
• Cyprus
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Germany
• Greece
• Hungary
• Iceland
• Ireland
• Italy
• Latvia
• Liechtenstein
• Lithuania
• Luxembourg
• Malta
• Netherlands
• Norway
• Poland
• Portugal
• Romania
• Slovakia
• Slovenia
• Spain
• Sweden

Prices

In force from		15 May 2019
In force until		14 May 2024
Service	Unit	Price cap (in EUR, excl. VAT)
Retail caps (apply to subscribers)
Outgoing international calls made from the home network to any EEA number	price of 1 minute	0.19
	billing interval	Not regulated
Outgoing text message to any EEA number	price of 1 message	0.06
Legend	Past
	Active
	Future

Local price limits

When maximum prices are denominated in other currencies other than the euro, the initial limits is calculated using the average of the reference exchange rates published in the Official Journal of the European Union (OJoEU) on 15 January, 15 February and 15 March 2019. From 2020, the limits in currencies other than the euro is revised annually. The revised limits shall apply from 15 May using the average of the reference exchange rates published in the OJoEU on 15 January, 15 February and 15 March of that year.